AT A GLANCE
Build your consultation folder
Mortgage records
Your latest statement and available payment history.
Notices and court papers
Keep all pages, attachments, and envelopes together.
Your questions
Write down your priorities and what you want to ask.
Gather what you have. Keep originals and ask the firm how to send copies securely.
Your document checklist
- Mortgage records: your most recent statement and available payment history.
- Written notices: letters from the servicer, collection correspondence, and any notices concerning the property.
- Court documents: all pages you received, including attachments, envelopes, and any hearing or sale notice.
- Earlier assistance requests: applications, submission confirmations, and written decisions.
- Your timeline: a brief list of important events and conversations, with dates where known.
Questions worth bringing
Ask what the firm needs to evaluate the matter, what the next step would be, what representation covers, and how fees are structured. Explain your priorities and concerns in your own words.
Keep sensitive information secure
Ask for an approved way to transmit records. Do not put account numbers, Social Security numbers, or confidential case details into an unverified online form.